Stravya International Terms and Conditions

Welcome to Stravya International. By accessing our website, purchasing products, or engaging in business with us, you agree to comply with the following Terms & Conditions. Please read them carefully before placing an order.

1. General Information

• Stravya International is engaged in the manufacturing, trading, and exporting of 100% South Indian human hair extensions.

• By using this website, you agree to these terms and our Privacy Policy and Return Policy.

• We reserve the right to update or modify these Terms at any time without prior notice.

2. Products

• All our products are made from 100% ethically sourced South Indian temple hair.

• Product images shown on the website/catalogue are for illustrative purposes. Natural variations in color, texture, and length may occur.

• Customized orders (colored hair, steamed curls, or special sizes) are non-returnable and non-refundable.

3. Pricing & Payments

• All prices are listed in USD/INR unless otherwise stated.

• Prices are subject to change without prior notice.

• Full payment must be made before dispatch of goods.

• We accept bank transfers, PayPal, and other secure payment methods (details shared at the time of order).

4. Shipping & Delivery

• We ship worldwide using DHL, FedEx, USPS, and other reliable carriers.

• Delivery timelines vary depending on the destination and customs clearance.

• Customers are responsible for any customs duties, taxes, or clearance charges in their country.

• Once shipped, tracking details will be shared with the customer.

5. Returns & Refunds

• Returns must comply with our Return & Refund Policy.

• Products must be unused, unopened, and in original packaging with green cable ties intact.

• Customized products are not eligible for return.

• Refunds are processed within 7–10 business days after inspection of returned goods.

6. Customer Responsibilities

• Customers must provide accurate billing, shipping, and contact details.

• Any delays or non-delivery due to incorrect information will not be the responsibility of Stravya International.

• Customers must handle products with care and follow proper hair maintenance guidelines.

7. Intellectual Property

• All content on this website, including text, images, catalogues, and logos, is the intellectual property of Stravya International and may not be copied, reproduced, or used without written consent.

8. Limitation of Liability

• Stravya International is not liable for any indirect, incidental, or consequential damages arising from the use of our products.

• We are not responsible for damages caused by improper use, chemical treatments, or customer alterations to the hair.

9. Governing Law

• These Terms & Conditions are governed by and construed in accordance with the laws of India.

• Any disputes shall be subject to the jurisdiction of the courts in Chennai, Tamil Nadu, India.

10. Contact Information

For any questions regarding these Terms & Conditions, please contact:

📧 Email: stravyainternational@yahoo.com